Payment Terms for B2B Clients

At DiY District, we strive to offer flexible yet clear terms to support our professional customers. Please review the sections below to understand our invoicing, payment, and cancellation policies.

Payment Methods & Currency

All invoices are denominated in Japanese Yen (JPY ¥) and are due according to the schedule below.

Our accepted payment methods are:

Bank transfer via Wise (see our Wise Bank Transfer page for details)
Credit-card payment via Stripe (see our Stripe payment page for details)

Information: Requests to change your payment method after invoice issuance may lead to processing delays.

Payment Timeline & Stock Reservation

To secure your fabrics and lock in supplier reservations, payment must be received within 7 days of quote acceptance (i.e. invoice issuance).

Why 7 days?
We only reserve and order fabric once payment is confirmed, this guarantees stock availability.
No discounts or surcharges:
This is a firm deadline; there is no early-payment discount nor late-payment fee, but late or missing payment may jeopardize your order.

Warning: If we don’t receive funds within 7 days, we cannot guarantee fabric availability and your order may be cancelled or postponed.

Quote Adjustments & Disputes

Before we begin preparing or shipping your order, you can request changes to your quote at any time. Please note:

Lead-time impact
Any adjustment will extend your processing timeline, since we must recalculate fabric requirements and schedules.
Supplier orders
If we’ve already placed a fabric order with our suppliers, we can still cancel or modify it, but you must contact us immediately to minimize costs.
Finality after preparation
Once we’ve started order preparation or received the fabrics, the original quote is locked and no further revisions are possible.

Order Cancellations

Your satisfaction is important, but fabric sourcing is a tight-margin business. Our cancellation policy is:

Up to fabric-order placement
Free cancellation or adjustment, provided you contact us before we place the supplier order.
After supplier order but before preparation
We may pass on any restocking or rush costs incurred by our suppliers, please reach out as soon as possible to limit these fees.
Once preparation or shipment begins
No cancellations or quote changes are possible; the full invoice amount remains due.

Warning: Delayed cancellation requests often trigger supplier restocking fees and extra handling charges, which will be charged back to the client.

Force Majeure

In case of unforeseeable events beyond either party’s control:

Neither party is liable for delays caused by strikes, natural disasters, government actions, or similar events
We will negotiate a revised delivery timeline in good faith
If your order is impacted, we’ll reach out promptly with updated estimates.